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FAQ

Frequently Asked Questions 

  • What is Shungite?
    Shungite is a black, lustrous, non-crystalline mineral composed mainly of carbon. It is known for its unique healing properties, grounding and the ability to reduce the harmful effects of EMFS.
  • Where does Shungite originate from?
    Shungite is primarily found in the Republic of Karelia, Russia, specifically near the village of Shunga, from which it gets its name.
  • What types of Shungite do you sell?
    We offer both Elite (Type 1) and Regular Shungite (Type 2) in our collection.
  • How can I differentiate between Elite and Regular Shungite?
    Elite (Type 1) Shungite is the purest form, containing around 98% carbon. It has a shiny, silvery appearance. Regular Shungite (Type 2) contains about 50-70% carbon and has a matte black finish.
  • What is REALLY inside of Shungite?
    Shungite is MOSTLY carbon based, but what about that other 20 - 50% of micro- and macro elements? It can be elements such as : sulfur, barium, boron, vanadium, molybdenum, nickel, strontium, lead, zinc, copper; oxides of magnesium, silicon, calcium, aluminum, titanium, iron, phosphorus, manganese.
  • How do I care for my Shungite products?
    To maintain the efficacy of Shungite, regularly cleanse it under running water and let it dry under the sun to recharge.
  • Is Shungite safe to wear every day?
    Absolutely! Many people wear Shungite jewelry daily, believing it helps to shield them from negative energies and EMFs. Just ensure the Shungite remains clean, especially if it's in direct contact with the skin.
  • Do you offer international shipping?
    Yes, we ship worldwide. Chit Chats is our primary courier service, which facilitates shipments via USPS, Canada Post, and other international shipping services.
  • Do you offer wholesale pricing for bulk purchases of Shungite?
    Yes, we do offer wholesale pricing for bulk orders. Please contact us for more details!
  • How long will it take for my Shungite order to arrive?
    Shipping times vary based on location. However, once your parcel is packaged, you will receive an email with a tracking number courtesy of our courier service, Chit Chats, ensuring you can monitor your order's journey.
  • Do you have a physical store or only an online presence?
    We operate solely online.
  • I've placed an order. Can I change or cancel it?
    If you need to change or cancel an order, please contact us within 24 hours of placing it. We'll do our best to accommodate your request, but once the order is processed and shipped, changes may not be possible.
  • Do you offer gift wrapping or personalized messaging for gifts?
    Yes, we offer both gift wrapping and personalized messaging options. Just select the gift option at checkout and leave your message.
  • Do you offer discounts or promotional codes?
    Absolutely! We frequently have promotions and special offers. The best way to stay updated is by subscribing to our email newsletter or following us on Instagram and Facebook @TheShungiteShop
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